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Services

Property management services built for Utah owners

Take the whole operation off your plate or bring us in for a single piece of it. Every service below is delivered by the same in-house team.

01

Full-Service Management

Hand us the keys and get your evenings back.

The complete operation (marketing, leasing, rent collection, maintenance, compliance and reporting) run by one team with one point of contact. Ideal for owners who want a genuinely passive asset.

Free Rental Analysis

What's included

  • Optimized listing photos and syndicated marketing across 40+ sites
  • Written, consistently applied tenant screening: credit, income, criminal and eviction history
  • Pet screening on every application, not just a blanket policy
  • Rent collection with automated late-fee enforcement
  • Move-in, mid-lease and move-out inspections with photo records
  • Lease renewals and annual market rent reviews
  • Utah landlord-tenant compliance, notices and filings
  • Security deposit handling and the itemized move-out statement
  • Pet damage coverage up to $1,000 beyond the security deposit, included with the resident benefit package
  • Owner distributions by direct deposit each month
02

Maintenance & Repairs

Small problems fixed before they become expensive ones.

Tenants submit requests through the portal, we triage them, and a licensed vendor handles the work. You set the spend threshold above which we call you first.

Ask about maintenance coordination

What's included

  • 24/7 emergency maintenance line for residents
  • Pest control visits included with the resident benefit package, at no cost to owners
  • Every vendor insured and Utah-licensed before they set foot on your property
  • Owner-defined approval limits on every work order
  • Seasonal preventative service: swamp coolers, furnaces, sprinkler blowouts
  • Photo documentation before and after every job
  • Turnover coordination between move-out and the next listing
03

Financial Reporting

Know exactly where every dollar went.

Clean, auditable books you can hand straight to your CPA. Statements post monthly, and your owner portal shows income, expenses and documents in real time, not on a 30-day delay.

See a sample owner statement

What's included

  • Monthly owner statement with itemized income and expenses
  • Real-time ledger and document vault in the Owner Portal
  • Scanned invoices attached to every expense line
  • Year-end 1099 and annual summary prepared for your CPA
  • Per-property reporting for multi-property portfolios
  • CSV and PDF exports on demand

Our Guarantee

6-Month Tenant Replacement Guarantee

If a tenant we place breaks their lease or is removed for cause (nonpayment or a lease violation) within six months of move-in, we find and place a qualified replacement tenant at no additional placement fee.

What this does not cover

  • – A tenant selected against our written screening recommendation
  • – Legally protected early terminations, such as the military clause or Utah domestic-violence protections. These are not a screening failure
  • – A unit that fell out of habitable condition on the owner's side
  • – More than one replacement per lease term

Applies to every Full-Service Management client. Full terms are set out in your management agreement.

Our Commitment

What every Optima owner gets

These are not upsells. They come with every agreement we sign.

  • A dedicated property manager, not a call center
  • No leasing fee until the property is occupied
  • No mark-up on maintenance invoices
  • Direct deposit owner distributions
  • 6-month tenant replacement guarantee on every placement

Questions about your property specifically?

Every property is a little different. Tell us about yours and we will walk you through exactly what we would do with it.